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FAQ

Payment Options

  • Tribe and True Wellness accepts all major credit cards through our Website Online Shopping Cart. Our store is hosted on Shopify.com. They provide a safe and secure online e-commerce platform that allows us to sell our products and services to you.

Terms and Conditions

  • By using the Tribe and True Wellness website you agree to our Terms of Service
  • By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
  • You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
  • A breach or violation of any of the Terms will result in an immediate termination of your Services.

Shipping Options

  • We ship all orders within 5-7 business days using Priority Shipping with USPS.

Returns and Refunds

  • When your products are delivered, if you are not satisfied, or if products are visibly damaged due to shipping, send us an email with your order number and photos to support your claim, and we’ll get back with you within 1-2 business days to resolve. All returns are to be made within 14 days from the delivery date. To be eligible for a return, your item must be securely wrapped, labeled with the order number, and mailed with a tracking number through USPS.
  • Return to:
    • Tribe and True Wellness
    • P.O Box 153114
    • Austin, TX 78715

Certificate of Analysis

Contact Information

  • Email: Tribeandtruewellness@gmail.com
  • Return to:
    • Tribe and True Wellness
    • P.O Box 153114
    • Austin, TX 78715
  • Phone: 512-270-9831
  • Office hours: Monday-Friday 9:00 a.m.-5:00 p.m. CST

Full Disclaimer

    • Disclaimer: The statements expressed and products sold on this website have not been evaluated by the FDA. They are not intended to diagnose, treat, cure, or prevent any disease or condition. If you have a health concern or condition, consult a physician. Always consult a physician before modifying your diet, using any new product, drug, and supplement. No products are intended to replace your physician's care, or to supersede any of his/her advice or prescriptions. The information contained therein is designed to provide users with information only and makes no express or implied warranties or representations with regard to the accuracy or reliability. Your use of information contained herewith is entirely at your own risk and Bite Size Gourmet LLC dba Tribe and True Wellness, shall not be liable or responsible for any loss or damage caused, including but not limited to, indirect, special, incidental or punitive loss, sustained as a result of the use of the information contained or suggested therein or any errors or omissions contained in such information. All customers purchasing products from Bite Size Gourmet LLC dba Tribe and True Wellness, agree to accept full responsibility for any results experienced from using our product line of honey products. Any kind of honey should not be given to children under one year old, including hemp honey. We use cookies to provide the services and features offered on our website, and to improve our user experience.